eCommerce technical consulting and architecture

When the shop, ERP, PIM, WMS, marketplaces and suppliers evolve without a shared view, each local decision can add manual work and dependencies. Technical consulting creates that shared map before deciding what to buy, integrate or build.

When technical direction is needed

• Product, price or stock data lives in several systems without a clear source of truth.
• Orders and documents move manually between the commerce platform, ERP and warehouse.
• Platforms or suppliers need to be assessed against common technical and operational criteria.
• A replatforming, integration or software initiative is underway without a shared roadmap.

The intended operating model

The target is an architecture people can understand: each data domain has an authoritative source, every flow has owners and defined exceptions, and initiatives are ordered by dependencies, risk and operational value. This is not a universal outcome guarantee; it is a testable basis for decisions and delivery.

What I examine

• eCommerce platforms, ERP, PIM, CRM, WMS, marketplaces, carriers and 3PL providers.
• Sources, destinations and transformations for products, prices, stock, customers, orders and documents.
• Manual steps, errors, constraints, edge cases and responsibilities across teams and suppliers.
• Build, buy and integration options, including ownership and maintainability.

What the client receives

Depending on the agreed scope, deliverables include a systems and data-flow map, target architecture, requirements and acceptance criteria, a prioritised roadmap and a documented view of risks. If the work continues into delivery, it can include specifications, oversight, documentation and release verification.

Decisions that define the solution

The work does not begin with a technology choice. It begins with data authority, ownership, synchronisation frequency, error handling, monitoring, security, continuity and the choice between an existing product, middleware or focused development.

How the engagement works

1. Understand the operational problem and business context.
2. Map processes, systems, data, people and dependencies.
3. Assess alternatives and define the target architecture.
4. Set a roadmap, acceptance criteria and verification plan.
5. Support delivery and production when included in scope.

What I handle personally

I lead analysis, architecture decisions, specifications and alignment with management, operations, technical teams and suppliers. Where needed, I also handle implementation, review and integration, with clear responsibilities and verification criteria.

Relevant published work

The Portfolio includes the mobile-first application built to manage TCA Trasporti’s vehicle fleet. Its documented systems and process provide relevant evidence without turning this service page into a new case study.

Technologies and platforms

Shopify, Sylius, PrestaShop, Symfony, REST and GraphQL APIs, webhooks, queues, ERP, PIM, WMS and exchange formats are possible tools. The process and constraints determine the choice, not a preset technology catalogue.