Sylius B2B commerce built around sales operations

In B2B, customer-specific pricing, roles, approvals, sales agents and order flows can require a model beyond a standard platform. Sylius, built on Symfony, makes it possible to design commerce around sales operations without promising unlimited customisation.

Situations where Sylius may fit

• Pricing and terms vary by customer, group, channel or market.
• Orders, quotes and repeat purchases require roles or approvals.
• Sales agents and commercial teams need to use the same process.
• ERP, PIM and warehouse systems determine commerce data and rules.

The intended operating model

The system needs to represent agreed roles, commercial rules and data exchanges through an understandable, maintainable architecture. Framework flexibility must be governed with boundaries, tests, documentation and ownership.

What I examine

Customers and groups, catalogues and channels, pricing, availability, roles, approvals, quotes, payments, agents, repeat ordering, ERP, PIM, WMS and continuity requirements.

What delivery can include

• Catalogue, channels, price lists and pricing or availability rules.
• Roles, approval flows, agents, quotes and repeat ordering.
• ERP, PIM and warehouse integrations.
• Evolution of existing installations and planned upgrades.
• Tests, pipelines, documentation and monitoring aligned with scope.

Decisions that define the platform

Build versus buy, customisation boundaries, data authority, integration ownership, upgrade strategy and ownership of code, repositories and documentation.

How the work proceeds

I begin with sales operations, model roles and data, define architecture and acceptance criteria, then work through verifiable releases into production. See Method.

What I handle personally

I handle analysis, Symfony/Sylius architecture, development, integrations and verification. The aim is not to accumulate custom code, but to keep the decisions that make the system specific understandable.

Relevant published work

The Portfolio includes maintenance, support and bug fixing for Ingram1949’s Sylius commerce platform, including the documented work on returns management.

Technologies

Sylius, Symfony, PHP, Doctrine, API Platform, queues, automated tests and CI/CD pipelines; ERP, PIM, WMS and marketplace integrations within the verified scope.